Get piece of mind with our superb personal aftersales service and support

After Sales Service

With Dean Austerfield Flooring you buy peace of mind, knowing you've bought a products from a quality manufacturer and will be backed by our superb aftersales service.

All of our flooring products are supported with a 12 month guarantee - subject to terms and conditions.

We are also members of the Carpet Foundation, which provides a two year guarantee for many of our carpet brands.

As a local, family run company, we strive to get things right first time. However, if an issue does occur, an inspection of the flooring will be carried out as soon as possible.

We always endeavour to provide a satisfactory conclusion for our customer. After all, satisfied customers are our best form of advertising - by word of mouth. Therefore, your satisfaction is our priority.

Contact us today to find out more about our premium aftersale service and support.